Support from developers for specific use cases
Free support is provided by MapTiler developers and community on MapTiler Forum.
Paid support, custom development and consulting related to MapTiler products and map development is provided as a phone/video call or in written form. Guarantee of reaction time up to 2 business days.
Complex projects have access to ClientPortal with private ticketing system and detailed time reports. Tracked time assigned to individual client tickets.
The support contract is always prepaid. Working time credit is valid for up to one year from the purchase.