Support from developers for specific use cases
Free support is provided by MapTiler developers and community on MapTiler Forum.
MapTiler team provide paid support, custom development and consulting related to MapTiler products, OpenMapTiles project and map development. Guarantee of reaction time up to 2 business days.
Complex projects have access to ClientPortal with the private ticketing system and detailed time reports. Tracked time assigned to individual client tickets.
The support contract is always prepaid. Working time credit is valid for up to one year from the purchase.